Support team

My name is Heather and I’m the Receptionist at Championvet.com East Kilbride I’ve been here almost 3 years now. My favourite part of my job is hearing from clients that their pet has improved, second to this has to be meeting new people and all your lovely pets. I enjoy my job and the variety that each day brings. Some of you may recognise me as I was here back in 2016, whilst studying for the Level 2 Diploma for Veterinary Care Assistants which I passed with Merit. This course helps me daily in practice and also means I can help out my colleagues in other aspects of the practice should it be required. After finishing my VCA course, I went on to work in a small animal practice where I built on my knowledge learned at Champion Vets. I love all animals but I’m particularly fond of dogs and rabbits.

At home, I’m kept busy with my 4 rescued pets- 3 dogs and a bunny. I love nothing more than spending my time off with my own pets, I also enjoy helping out on our family farm.

Lloyd joined Champion Vets Grangemouth in 2012 as an assistant dog groomer having previous achieved many pet care qualifications while volunteering here. Whilst working as a groomer he also helped with animal care tasks around the practice. In 2018 his increasing knowledge and understanding of the veterinary business allowed him to take on the role of receptionist and administrator. Outside of work he has multiple dogs. He is also a keen pigeon fancier and breeder of various birds and guinea pigs whilst also keeping a number of snakes.

Pauline is the receptionist at our Ibrox branch and has been at the practice since 2008. She loves meeting all the clients and their furry friends. Pauline has completed the bronze level of the Accredited Veterinary Receptionist Award with the British Veterinary Receptionist Association and is currently working towards the silver and gold awards.

Robyn has been working as a nursing auxiliary at Champion Vets since July 2017; before joining us she worked for a dog training academy for a year and a half. She is currently working towards starting her veterinary nurse training to become a qualified veterinary nurse with Champion Vets. Robyn currently has four dogs, two of which have come all the way from Mauritius. Robyn is invaluable in practice and helps with various duties.

Gabrielle started working at Champion Vets in September 2019 for the Ibrox branch and enjoys getting to know all our clients. Currently, she has three free-roaming rabbits at home and will always look to gain more knowledge on rabbit health and behaviour. She hopes to succeed in an animal care assistant role in the near future.